Return and Refund Policy

Last updated: May 24, 2021

Thank you for shopping at The Round Slice.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Round Slice, Ahmedabad.

  • Foods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Foods from Us.

  • Service refers to the Website.

  • Website refers to The Round Slice, accessible from https://www.roundslice.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

The online order once placed cannot be modified or cancelled via any digital medium.

You can get updated on the status of the order by calling the restaurant directly.

In case the order which is paid through digital payment method is cancelled due to non-availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by The Round Slice restaurant. This refund will be returned on the actual source within 5 to7 working days. However, The Round Slice is not responsible for any delay on the bank side.

Conditions for Returns

In order for the Foods to be eligible for a return if you have quality of foods issues, please make sure that:

  • The Foods were ordered in the last 1-hour from invoice generated time.
  • The Foods are in the original packaging with only 20% consumption.

The following Foods cannot be returned:

  • The supply of Foods made to Your specifications or clearly personalized.
  • The supply of Foods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Foods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Foods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion and the final decision will be taken by the store manager only.

Only regular priced Foods may be refunded. Unfortunately, Foods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Foods

You are responsible for the cost and risk of returning the Foods to Us. You should send the Foods at the following address:

Branch Of The Round Slice.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: